Who responds to my emails?
Makeshift is published by a passionate global team of volunteers and freelancers. When you email Makeshift, you’ll likely get a response from a volunteer staff member on his or her nights and weekends. We love talking to our readers, and we want to be as helpful and prompt to as many people as possible, so keep this in mind when you reach out to us.
Can I contribute to Makeshift?
Sure! Makeshift welcomes journalists, photographers, videographers, and experts to contribute from anywhere in the world. We send out calls for pitches for each themed issue once a quarter, as well as for videos as needed. If you’re interested in contributing, sign up for our contributors email list and refer to our contributor guidelines. Be sure to indicate when you sign up whether you’re interested in contributing to the Quarterly, On Air (video), or both.
Do you accept pitches?
We only accept pitches in response to our quarterly calls for pitches, as opposed to on a rolling basis.
Can I stock Makeshift in my store or make a bulk order?
Of course! See our stockists page for more information about direct and distributor wholesale distribution.
How else can I help?
We rely on our readers to spread the word! Consider introducing us to your local retailer, host a reading or issue launch party, spreading the word to your social network, or purchasing a gift subscription. You can reach out to us at any time.
How long will my order take to arrive?
Most orders ship within 1 business day. Transit time to US destinations is generally 1-7 business days. Transit time to international destinations varies widely but can take up to 8 weeks. Contact us about custom expedited shipping.
How do digital purchases work?
Digital purchases enable access to all articles in a particular issue or in our entire archive (in the case of a subscription) by removing the paywalls on articles. Our website was designed to be mobile responsive for a great reading experience on desktops, tablets, and phones. There is no app or PDF to download. If you need offline access to certain articles, we recommend using a reader app, such as Pocket, in conjunction with the Makeshift site.
How do gift purchases work?
Gift purchases work like gift cards and send an activation email to your recipient to claim her gift. The reason for this is that in most cases, your recipient needs to create an account on our site for things like accessing digital purchases (like a digital subscription or issue) and managing her subscription. It is important to note that the purchase will not be fulfilled unless until the purchase is activated. If you wish to delay your recipient’s activation, you can list your own email address as the recipient at checkout and forward the activation email to your recipient at a later date.
Why do subscriptions auto-renew?
Subscriptions to Makeshift didn’t always auto-renew, but feedback from our readers was that purchasing a new subscription each year was a hassle, and they have become used to modern, digital subscriptions that don’t require management. You can, of course, cancel your print and digital subscriptions at any time in your account.